General Troubleshooting Tips
Restart your Device.What are the best ways to maximize the video quality?
A lot of issues are easily resolved by simply restarting your iPhone or iPod touch. If you are having problems, try this first. If restarting doesn’t help, you may want to try re-downloading Demon Cam and installing it again. You may not have the latest version of the application and maybe we already fixed your issue in an update. Another possibility is having corrupt data and a new install could fix that. If you want to remove Demon Cam from your device first, just be aware that removing the app will delete all your videos from the gallery, so you may want to back those up.
Use Good Lighting and keep camera steady. Be sure to stay inside the video frame and do not move too abruptly this may cause extensive Motion Blur and make the processing less accurate.I'm on iOS 5 and the app crashes or doesn't work correctly?
We are aware of this issue and an update to fix this will be available soon.I have a problem with Demon Cam. What should I do?
Check Demon Cam web-pages and browse this FAQ section for a solution. If you cannot find solutions for your problem or questions, please contact customer support and provide as much information about your problem as possible: phone/device model and/or version, phone/device operating system version, Demon Cam and its version, a detailed problem description.Demon Cam crashes when I try to start the application - What the Heck
Please contact us with your phone/version decice operating system so we can help figure out the problem.Demon Cam has completely frozen. What do I do?
Please reboot your device by holding down sleep/wake and home buttons for over ten seconds, that usually fixes freezes.Demon Cam sounds do not work. What can I do?
Check that your device’s sounds are on and that the game sounds have not been muted. Also update to the latest version if there is an update available. If you still have this problem, restart your device and try again.Does Demon Cam access or send my contact information?
No contact information is collected or stored by Demon Cam.Does Demon Cam display my current location?
No current location information is collected or stored by Demon Cam.
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